Practice Manager at World of Animals South Philly hospital
World of Animals Veterinary Hospital - South Philly World of Animals Veterinary Hospital - South Philly Philadelphia, PA Philadelphia, PA Full-time Full-time $45,000 - $50,000 a year $45,000 - $50,000 a year GENERAL PURPOSE:
The Practice Manager performs a wide range of difficult to complex administrative activities related to the Hospital providing quality patient care and excellent client service, management of finances and accounting, marketing and promotion of services, staffing and human resources, and discretionary activities, that serve to support effective business operations.
ESSENTIAL JOB FUNCTIONS:
Responsible for overseeing the recruitment, interviewing, and hiring of staff.
Monitor employee competence and effectiveness through manager feedback and observation as well as staff performance and salary reviews.
Assign job responsibilities to managers and delegate as necessary.
Responsible for policy enforcement as well as overseeing disciplinary actions and terminations.
Organize and conduct staff meetings.
Meet regularly with managers to discuss, evaluate, and plan for the welfare of the practice.
Attend corporate meetings.
Responsible for administration and review of non-medical client complaints.
Oversee client flow to ensure that clients and patients are seen and treated in a professional, timely and competent manner.
Also, Oversee billing, calculations of any discounts and other special accounts.
Monitor purchasing so the practice operates within budget.
Monitor the staff scheduling so that the practice operates within budget.
Monitor and approve all expenditures within the Practice's guidelines.
Ensure that the OSHA and Safety program and procedures are being monitored and updated so that the hospital is in safety compliance.
Review income statements and other financial data to find ways to improve revenues and hospital contribution.
Meet regularly with veterinarians to review financial performance.
Review accounts receivable to confirm proper and timely processing.
Understand, participate and support planned marketing events and programs and ensure that the hospital staff utilizes marketing tools and materials and events and programs.
Read and respond to all communication in a timely manner to ensure that the Practice's policies, guidelines and recommendations are quickly communicated to hospital staff and adequate training follows if needed.
ESSENTIAL SKILLS:
Knowledge of financial budget management.
Knowledge of sales and marketing techniques.
Background in managing service oriented operations.
Ability to plan, organize and effectively present ideas and concepts.
Ability to take information obtained from clients, staff, and other sources, discern that which is credible and assess the hospital and its operation objectively.
Must be able to multi-task and deal with high levels of stress in an environment of changing priorities.
EDUCATION:
College degree preferred Minimum of 5 years of experience in a medical care facility operations management with profit and loss responsibility PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Must be able to occasionally lift up to 40 pounds.
Must be willing to work long or irregular hours under pressure conditions.
This position requires the ability to walk, bend, stand and reach frequently during a minimum 8-hour day.
Visual acuity sufficient to maintain accurate records; recognize people and understand written directions.
Ability to speak and hear sufficiently to understand, give information in person and over the telephone.
Fine motor skills adequate for utilizing office equipment such as facsimile machines, copiers and computer keyboards.
JOB DESCRIPTION REVIEW:
The intent of this position description is to provide a representative summary of the major duties and responsibilities performed by incumbents of the position.
Incumbents may be required to perform other job-related tasks other than those specifically presented in this description.
I understand this job description and its requirements and that I am expected to complete all duties as assigned.
I understand the job functions may be altered from time to time.
I have noted below any accommodations that are required to enable me to perform these duties.
I have also noted below any job responsibilities or functions, which I am unable to perform, with or without accommodation.
Job Type:
Full-time Pay:
$45,000.
00 - $50,000.
00 per year
Benefits:
401(k) 401(k) matching Continuing education credits Dental insurance Employee assistance program Employee discount Health insurance Life insurance Paid time off Retirement plan Vision insurance Schedule:
10 hour shift Day shift Evening shift Weekends as needed Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
The Practice Manager performs a wide range of difficult to complex administrative activities related to the Hospital providing quality patient care and excellent client service, management of finances and accounting, marketing and promotion of services, staffing and human resources, and discretionary activities, that serve to support effective business operations.
ESSENTIAL JOB FUNCTIONS:
Responsible for overseeing the recruitment, interviewing, and hiring of staff.
Monitor employee competence and effectiveness through manager feedback and observation as well as staff performance and salary reviews.
Assign job responsibilities to managers and delegate as necessary.
Responsible for policy enforcement as well as overseeing disciplinary actions and terminations.
Organize and conduct staff meetings.
Meet regularly with managers to discuss, evaluate, and plan for the welfare of the practice.
Attend corporate meetings.
Responsible for administration and review of non-medical client complaints.
Oversee client flow to ensure that clients and patients are seen and treated in a professional, timely and competent manner.
Also, Oversee billing, calculations of any discounts and other special accounts.
Monitor purchasing so the practice operates within budget.
Monitor the staff scheduling so that the practice operates within budget.
Monitor and approve all expenditures within the Practice's guidelines.
Ensure that the OSHA and Safety program and procedures are being monitored and updated so that the hospital is in safety compliance.
Review income statements and other financial data to find ways to improve revenues and hospital contribution.
Meet regularly with veterinarians to review financial performance.
Review accounts receivable to confirm proper and timely processing.
Understand, participate and support planned marketing events and programs and ensure that the hospital staff utilizes marketing tools and materials and events and programs.
Read and respond to all communication in a timely manner to ensure that the Practice's policies, guidelines and recommendations are quickly communicated to hospital staff and adequate training follows if needed.
ESSENTIAL SKILLS:
Knowledge of financial budget management.
Knowledge of sales and marketing techniques.
Background in managing service oriented operations.
Ability to plan, organize and effectively present ideas and concepts.
Ability to take information obtained from clients, staff, and other sources, discern that which is credible and assess the hospital and its operation objectively.
Must be able to multi-task and deal with high levels of stress in an environment of changing priorities.
EDUCATION:
College degree preferred Minimum of 5 years of experience in a medical care facility operations management with profit and loss responsibility PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Must be able to occasionally lift up to 40 pounds.
Must be willing to work long or irregular hours under pressure conditions.
This position requires the ability to walk, bend, stand and reach frequently during a minimum 8-hour day.
Visual acuity sufficient to maintain accurate records; recognize people and understand written directions.
Ability to speak and hear sufficiently to understand, give information in person and over the telephone.
Fine motor skills adequate for utilizing office equipment such as facsimile machines, copiers and computer keyboards.
JOB DESCRIPTION REVIEW:
The intent of this position description is to provide a representative summary of the major duties and responsibilities performed by incumbents of the position.
Incumbents may be required to perform other job-related tasks other than those specifically presented in this description.
I understand this job description and its requirements and that I am expected to complete all duties as assigned.
I understand the job functions may be altered from time to time.
I have noted below any accommodations that are required to enable me to perform these duties.
I have also noted below any job responsibilities or functions, which I am unable to perform, with or without accommodation.
Job Type:
Full-time Pay:
$45,000.
00 - $50,000.
00 per year
Benefits:
401(k) 401(k) matching Continuing education credits Dental insurance Employee assistance program Employee discount Health insurance Life insurance Paid time off Retirement plan Vision insurance Schedule:
10 hour shift Day shift Evening shift Weekends as needed Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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