Call Center Representative/Customer Service Community, Social Services & Nonprofit - Philadelphia, PA at Geebo

Call Center Representative/Customer Service

The Encouragers Ministry The Encouragers Ministry Philadelphia, PA Philadelphia, PA Part-time Full-time Part-time Full-time $21.
29 - $25.
03 an hour $21.
29 - $25.
03 an hour 1 day ago 1 day ago 1 day ago
Job Description:
As a Call Center Representative/Customer Service at our church, you will serve as the first point of contact for individuals seeking information, support, or assistance.
You will play a key role in providing excellent customer service, handling inquiries, and addressing concerns in a compassionate and professional manner.
Responsibilities:
Answer incoming calls and respond to inquiries, requests, and concerns in a timely and friendly manner.
Provide information about church services, programs, events, and activities to callers.
Offer support and guidance to individuals seeking spiritual counseling or guidance.
Receive and respond to voicemail and email inquiries, ensuring prompt and courteous follow-up.
Assist with general clerical and administrative tasks as required, such as filing, data entry, and preparing correspondence.
Qualifications:
High School Diploma or the equivalent.
Excellent verbal and written communication skills with a friendly and empathetic demeanor.
Strong multitasking abilities in a fast-paced environment.
Ability to handle a high volume of calls in a fast-paced environment.
Job Types:
Full-time, Part-time Pay:
$21.
29 - $25.
03 per hour Expected hours:
20 per week
Benefits:
401(k) Dental insurance Flexible schedule Health insurance Paid time off Vision insurance Shift:
Day shift Evening shift Morning shift Weekly day range:
Monday to Friday Work setting:
Remote Work Location:
Remote As a Call Center Representative/Customer Service at our church, you will serve as the first point of contact for individuals seeking information, support, or assistance.
You will play a key role in providing excellent customer service, handling inquiries, and addressing concerns in a compassionate and professional manner.
.
Estimated Salary: $20 to $28 per hour based on qualifications.

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