On-Call CUA Case Manager Supervisor (PM21)
Description:
About APM:
Asociaci n Puertorrique os en Marcha (APM) is a non profit organization in Philadelphia, PA providing human services to the community including early childhood education, foster care & adoption, child welfare, mental & behavioral health, community and economic development, housing, violence intervention, and services to community schools. Job Title:
On-Call CUA Case Manager Supervisor (Team Leader)Non-ExemptDepartment:
Community Umbrella AgencyStatus:
Full TimeSource of Supervision:
Regional Director of CUA OperationsJOB SUMMARYThe On-Call CUA Case Management Supervisor, supervises the activities of, and gives consultation and direction to the On-Call Case Management Team. The employee has controlling responsibility for the operation of the On-Call CUA Case Management Team and ensures that the unit conforms to standards, regulations and laws of the CUA, city, state and federal agencies. Work includes assigning on-call assignments to staff, reviewing after hour case activities, determining training and developmental needs for staff, training employees, reviewing worker performances, keeping a log of after hour activities and initiating corrective action when necessary. The shift for this position is Friday 5pm to Monday 9am.Key job tasks/duties/responsibilities of the CUA Case Manager Supervisor (Team Leader)1. Function as part of the larger CUA team responsible for achieving the target goals of improving safety, permanency, and well-being of children, youth, and families. 2. Plans, assigns and reviews the activities of the On Call Team performing casework functions within the CUA; recommends changes in practices and procedures to increase operating efficiency and expedite work flow; confers with superiors on policies, rules, and regulations related to social service functions; consults with private and public welfare agency officials on established procedures and problem areas; recommends establishing or modifying current methods and policies; confers with superior on unusual social service problems.3. Screens after hour calls and dispatch staff as needed for emergencies 4. Reviews cases for socio-economic, medical, educational, employment and/or other information; assigns cases and meets with appropriate social worker to discuss status of cases, problems encountered, basis for actions, and alternative solutions; reviews and discusses progress, reviews workers' reports; provides supportive liaison services and assistance when required; reviews recommendations for case closings and transfers; evaluates workers' performance5. Trains case managers in social work techniques and methodologies; orients worker with appropriate laws, policies, regulations and procedures; evaluates worker development, performance and problem areas to determine training needs; takes corrective action where necessary.6. Attend Court Hearings as needed 7. Document and approve any activity they have performed within six business days in the appropriate section of ECMS unless subcontracted in which case using the CUA-prescribed form.8. Conduct regular supervision with all staff under your leadership9. Establish and maintain a trusting relationship with families using a strengths-based approach.10. Meet with the Case Manager Director to evaluate on-call activities11. Complete all paper work in compliance with program requirements.12. Work as part of the CUA Support Team 13. Attend and organize staff meetings in order to contribute to program issues and update on agency issues.14. Attend scheduled in-service training in order to develop professional skills.15. Perform other duties that support the mission of APM and the CUA program.PM21Requirements:
Minimum of a Master's Degree in social work with a minimum of prior 2 years' experience in human services (preferably in child Welfare). Excellent verbal and written communication skills Strong organizational skills Strong clinical writing skills Sound judgment, critical thinking, and problem-solving skills are essential. Key Competencies:
Must demonstrate genuine empathy and concern for individuals as indicated in our corporate vision, mission and values statements. Culturally sensitive to the needs and diversities of multi-cultural communities. Strong interpersonal skills, respectful, and courteous nature. An applied understanding of social work ethics and confidentiality. Skills in typing, basic computer operations, Microsoft, PowerPoint, Excel. Knowledge of social services, child welfare and family systems services. PIabd8cfe73374-25448-33839010 Recommended Skills Case Management Child Protection Clinical Works Communication Confidentiality Consulting Apply to this job. Think you're the perfect candidate? Apply on company site $('.external-apply-email-saved').on('click', function (event) window.ExternalApply = window.open('/interstitial?jobdid=j3q0b16h91985xkj6b0', 'ExternalApply-j3q0b16h91985xkj6b0'); ); $(document).ready( function() $(#ads-desktop-placeholder).html(
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n Estimated Salary: $20 to $28 per hour based on qualifications.
About APM:
Asociaci n Puertorrique os en Marcha (APM) is a non profit organization in Philadelphia, PA providing human services to the community including early childhood education, foster care & adoption, child welfare, mental & behavioral health, community and economic development, housing, violence intervention, and services to community schools. Job Title:
On-Call CUA Case Manager Supervisor (Team Leader)Non-ExemptDepartment:
Community Umbrella AgencyStatus:
Full TimeSource of Supervision:
Regional Director of CUA OperationsJOB SUMMARYThe On-Call CUA Case Management Supervisor, supervises the activities of, and gives consultation and direction to the On-Call Case Management Team. The employee has controlling responsibility for the operation of the On-Call CUA Case Management Team and ensures that the unit conforms to standards, regulations and laws of the CUA, city, state and federal agencies. Work includes assigning on-call assignments to staff, reviewing after hour case activities, determining training and developmental needs for staff, training employees, reviewing worker performances, keeping a log of after hour activities and initiating corrective action when necessary. The shift for this position is Friday 5pm to Monday 9am.Key job tasks/duties/responsibilities of the CUA Case Manager Supervisor (Team Leader)1. Function as part of the larger CUA team responsible for achieving the target goals of improving safety, permanency, and well-being of children, youth, and families. 2. Plans, assigns and reviews the activities of the On Call Team performing casework functions within the CUA; recommends changes in practices and procedures to increase operating efficiency and expedite work flow; confers with superiors on policies, rules, and regulations related to social service functions; consults with private and public welfare agency officials on established procedures and problem areas; recommends establishing or modifying current methods and policies; confers with superior on unusual social service problems.3. Screens after hour calls and dispatch staff as needed for emergencies 4. Reviews cases for socio-economic, medical, educational, employment and/or other information; assigns cases and meets with appropriate social worker to discuss status of cases, problems encountered, basis for actions, and alternative solutions; reviews and discusses progress, reviews workers' reports; provides supportive liaison services and assistance when required; reviews recommendations for case closings and transfers; evaluates workers' performance5. Trains case managers in social work techniques and methodologies; orients worker with appropriate laws, policies, regulations and procedures; evaluates worker development, performance and problem areas to determine training needs; takes corrective action where necessary.6. Attend Court Hearings as needed 7. Document and approve any activity they have performed within six business days in the appropriate section of ECMS unless subcontracted in which case using the CUA-prescribed form.8. Conduct regular supervision with all staff under your leadership9. Establish and maintain a trusting relationship with families using a strengths-based approach.10. Meet with the Case Manager Director to evaluate on-call activities11. Complete all paper work in compliance with program requirements.12. Work as part of the CUA Support Team 13. Attend and organize staff meetings in order to contribute to program issues and update on agency issues.14. Attend scheduled in-service training in order to develop professional skills.15. Perform other duties that support the mission of APM and the CUA program.PM21Requirements:
Minimum of a Master's Degree in social work with a minimum of prior 2 years' experience in human services (preferably in child Welfare). Excellent verbal and written communication skills Strong organizational skills Strong clinical writing skills Sound judgment, critical thinking, and problem-solving skills are essential. Key Competencies:
Must demonstrate genuine empathy and concern for individuals as indicated in our corporate vision, mission and values statements. Culturally sensitive to the needs and diversities of multi-cultural communities. Strong interpersonal skills, respectful, and courteous nature. An applied understanding of social work ethics and confidentiality. Skills in typing, basic computer operations, Microsoft, PowerPoint, Excel. Knowledge of social services, child welfare and family systems services. PIabd8cfe73374-25448-33839010 Recommended Skills Case Management Child Protection Clinical Works Communication Confidentiality Consulting Apply to this job. Think you're the perfect candidate? Apply on company site $('.external-apply-email-saved').on('click', function (event) window.ExternalApply = window.open('/interstitial?jobdid=j3q0b16h91985xkj6b0', 'ExternalApply-j3q0b16h91985xkj6b0'); ); $(document).ready( function() $(#ads-desktop-placeholder).html(
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n Estimated Salary: $20 to $28 per hour based on qualifications.
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