Customer Service Representative
Tri-State Waste & Recycling Inc Tri-State Waste & Recycling Inc Philadelphia, PA Philadelphia, PA Full-time Full-time $18 - $20 an hour $18 - $20 an hour 19 hours ago 19 hours ago 19 hours ago Position Overview:
The Customer Service Representative job will provide excellent customer service to clients and work in the roll-off dumpster department of the business.
You will be responsible for scheduling dumpster service requests for new and existing customers.
The Customer Service Representative must be comfortable speaking on the phone, interacting with customers and clients, attending to customers' needs, and solving customer concerns.
Responsibilities of the Customer Service Representative:
Answer high-volume of phone calls Respond to emails Speak to clients and customers in a friendly manner Open and maintain customer accounts by recording and updating service information through data entry.
Enter work orders for scheduling with our dispatch team.
Communicate with dispatchers for service questions Qualifications of the Customer Service Representative:
Tech-savvy and adaptable to new systems Ability to learn industry specific computer software Prior experience in a customer service, reception or administrative role Enthusiastic, detail-orientated, and comfortable working independently Professional and courteous communication skills are mandatory for this position.
Communication between customers, co-workers and dispatchers will play a key role.
Ability to work under pressure while maintaining a positive attitude and showing respect to others.
Education Requirements:
High School Diploma/GED Experience Customer Service:
1 year Job Type:
Full-time Pay:
$18.
00 - $20.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Shift:
8 hour shift Day shift Weekly day range:
Monday to Friday Work setting:
In-person Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
The Customer Service Representative job will provide excellent customer service to clients and work in the roll-off dumpster department of the business.
You will be responsible for scheduling dumpster service requests for new and existing customers.
The Customer Service Representative must be comfortable speaking on the phone, interacting with customers and clients, attending to customers' needs, and solving customer concerns.
Responsibilities of the Customer Service Representative:
Answer high-volume of phone calls Respond to emails Speak to clients and customers in a friendly manner Open and maintain customer accounts by recording and updating service information through data entry.
Enter work orders for scheduling with our dispatch team.
Communicate with dispatchers for service questions Qualifications of the Customer Service Representative:
Tech-savvy and adaptable to new systems Ability to learn industry specific computer software Prior experience in a customer service, reception or administrative role Enthusiastic, detail-orientated, and comfortable working independently Professional and courteous communication skills are mandatory for this position.
Communication between customers, co-workers and dispatchers will play a key role.
Ability to work under pressure while maintaining a positive attitude and showing respect to others.
Education Requirements:
High School Diploma/GED Experience Customer Service:
1 year Job Type:
Full-time Pay:
$18.
00 - $20.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Shift:
8 hour shift Day shift Weekly day range:
Monday to Friday Work setting:
In-person Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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