Senior Business Process Engineer
Senior Business Process Engineer page is loaded Senior Business Process Engineer Apply locations PHL - Three/NEO Cebu, Philippines time type Full time posted on Posted 4 Days Ago job requisition id 318854 Primary DetailsTime Type:
Full timeWorker Type:
EmployeeResponsible for leading process improvement projects including automation in partnership with onshore customers, with a focus on reducing process gaps, process re-engineering and improving quality.Primary Responsibilitieso Identify opportunities for the tower, business unit and process; create inference and analytics; provide recommendation for improvement; support execution through the use of 6 sigma methodologyo Recommend improvement in the OE and PE framework that will direct to OE maturityoImplement and manage appropriate program policies and procedures that would contribute to a culture of operational excellence in the GSSCo Own and drive Lean and Six SigmaoServes as a SME on continuous improvement/6 sigma/productivity/quality management systemo Build and maintain effective partnership with local and onshore stakeholdersoEffectively manage continuous improvement programs for the center - idea generation, quality and six sigma trainingso Develop and support holistic continuous improvement plan and quality tools following the DMAIC/PDCA approacho Report critical and non-critical service delivery performance incorporated with analysis, recommendation and action plano Conduct training (Six Sigma & Lean) for potential candidateso Facilitate client workshops to understand current processes and identify onshore improvement opportunitieso Design implementation roadmap and business case for the customero Understand how systems are affected by business process changeo Take on concurrent initiatives based on resource requirementso Utilize leading practice methods & tools to conduct 'as - is'documentation and design 'to-be' processes when necessaryoConduct coaching and mentoring sessiono Develop and maintain effective working relationship with the teamo Ensure all direct reports have development plan and PMPo Provide sufficient guidance and direction to Process Excellence Specialistso Perform ongoing reviews to ensure customer requirements are metRequired Educationo Bachelor's Degree or equivalent combination of education and work experienceRequired Experienceo 5 years relevant experienceRequired Licenses/Certifications o Lean Six Sigma Black Belt Certification, Process Excellence certificationPreferred Competencies/Skillso Ability to work independently, with limited direction and guidanceo Excellent verbal and written English communication skills, and comfortable dealing with all levels of managemento Strong critical thinking, problem solving and analytical skillso Strong management and leadership skillso Excellent workshop facilitation and requirements gathering skillso Process flow design and optimizationo Project management skills (implementation through to completion)o Excellent stakeholder management skillso Familiarity with process automation toolso Excellent use of desktop data applications, including Excelo Adaptable to change and able to work in a highly dynamic environmento Ability to manage multiple projectso Ability to work with center-wide and regional projectso Excellent facilitation skillso Process flow design and optimizationo Strong project management skillso Strong stakeholder management skillsPreferred Educationo Master's DegreePreferred Experienceo 5 years experience in Financial Services, preferably Insurance industryoWorking experience in a consulting environment preferredPreferred Knowledgeo Advanced knowledge in data management and process/MISo Knowledge in Lean/Six Sigma, Quality Managemento Knowledge & usage of Minitabo Expert knowledge of risk and internal control concepts and experience in applying them to plan, perform, manage and report on the evaluation of various business processes /areas/functions.o Expert understanding of definition, implementation and analysis of metrics and providing insightso Knowledge of Agile, various Estimation Models, Testing approacheso Knowledge of Process Excellenceo Knowledge of Project Managemento Knowledge of Financial Services, and preferably the Insurance industryQBE Cultural DNAo Everything we do at QBE is underpinned by our DNA (which interlinks seven cultural elements) - because we know it's not just what we do that matters, it's how we do it that makes the difference. We expect all employees to role model and inspire the right behaviours that link to our cultural elements:
oWe are customer-focusedoWe are technical expertsoWe are inclusiveoWe are fast-pacedoWe are courageousoWe are accountableoWe are a teamoAll employees are expected to adhere to QBE's Code of Ethics and Conduct and apply sound risk management practicesUS Only - Disclaimero To successfully perform this job, the individual must be able to perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities.Global Disclaimero The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employee's normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company, to each other and to our customers, suppliers, communities and governments. It provides clear guidance to help us to make good judgement calls.How to Apply:
To submit your application, click Apply and follow the step by step process.Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates. Similar Jobs (1) Business Process Engineer locations 2 Locations time type Full time posted on Posted 30
Days Ago We are an international insurer and reinsurer offering a diverse portfolio of commercial, personal and specialty products, as well as risk management solutions. Our product portfolio includes property, motor, crop, energy, marine and aviation. We employ a team of around 13,000 people in 27 countries around the world.#J-18808-Ljbffr Recommended Skills Adaptability Agile Methodology Analytical Automation Business Process Improvement Business Processes Apply to this job. Think you're the perfect candidate? Apply on company site $('.external-apply-email-saved').on('click', function (event) window.ExternalApply = window.open('/interstitial?jobdid=j3t70v7286xjttwflm9', 'ExternalApply-j3t70v7286xjttwflm9'); ); $(document).ready( function() $(#ads-desktop-placeholder).html(
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n Estimated Salary: $20 to $28 per hour based on qualifications.
Full timeWorker Type:
EmployeeResponsible for leading process improvement projects including automation in partnership with onshore customers, with a focus on reducing process gaps, process re-engineering and improving quality.Primary Responsibilitieso Identify opportunities for the tower, business unit and process; create inference and analytics; provide recommendation for improvement; support execution through the use of 6 sigma methodologyo Recommend improvement in the OE and PE framework that will direct to OE maturityoImplement and manage appropriate program policies and procedures that would contribute to a culture of operational excellence in the GSSCo Own and drive Lean and Six SigmaoServes as a SME on continuous improvement/6 sigma/productivity/quality management systemo Build and maintain effective partnership with local and onshore stakeholdersoEffectively manage continuous improvement programs for the center - idea generation, quality and six sigma trainingso Develop and support holistic continuous improvement plan and quality tools following the DMAIC/PDCA approacho Report critical and non-critical service delivery performance incorporated with analysis, recommendation and action plano Conduct training (Six Sigma & Lean) for potential candidateso Facilitate client workshops to understand current processes and identify onshore improvement opportunitieso Design implementation roadmap and business case for the customero Understand how systems are affected by business process changeo Take on concurrent initiatives based on resource requirementso Utilize leading practice methods & tools to conduct 'as - is'documentation and design 'to-be' processes when necessaryoConduct coaching and mentoring sessiono Develop and maintain effective working relationship with the teamo Ensure all direct reports have development plan and PMPo Provide sufficient guidance and direction to Process Excellence Specialistso Perform ongoing reviews to ensure customer requirements are metRequired Educationo Bachelor's Degree or equivalent combination of education and work experienceRequired Experienceo 5 years relevant experienceRequired Licenses/Certifications o Lean Six Sigma Black Belt Certification, Process Excellence certificationPreferred Competencies/Skillso Ability to work independently, with limited direction and guidanceo Excellent verbal and written English communication skills, and comfortable dealing with all levels of managemento Strong critical thinking, problem solving and analytical skillso Strong management and leadership skillso Excellent workshop facilitation and requirements gathering skillso Process flow design and optimizationo Project management skills (implementation through to completion)o Excellent stakeholder management skillso Familiarity with process automation toolso Excellent use of desktop data applications, including Excelo Adaptable to change and able to work in a highly dynamic environmento Ability to manage multiple projectso Ability to work with center-wide and regional projectso Excellent facilitation skillso Process flow design and optimizationo Strong project management skillso Strong stakeholder management skillsPreferred Educationo Master's DegreePreferred Experienceo 5 years experience in Financial Services, preferably Insurance industryoWorking experience in a consulting environment preferredPreferred Knowledgeo Advanced knowledge in data management and process/MISo Knowledge in Lean/Six Sigma, Quality Managemento Knowledge & usage of Minitabo Expert knowledge of risk and internal control concepts and experience in applying them to plan, perform, manage and report on the evaluation of various business processes /areas/functions.o Expert understanding of definition, implementation and analysis of metrics and providing insightso Knowledge of Agile, various Estimation Models, Testing approacheso Knowledge of Process Excellenceo Knowledge of Project Managemento Knowledge of Financial Services, and preferably the Insurance industryQBE Cultural DNAo Everything we do at QBE is underpinned by our DNA (which interlinks seven cultural elements) - because we know it's not just what we do that matters, it's how we do it that makes the difference. We expect all employees to role model and inspire the right behaviours that link to our cultural elements:
oWe are customer-focusedoWe are technical expertsoWe are inclusiveoWe are fast-pacedoWe are courageousoWe are accountableoWe are a teamoAll employees are expected to adhere to QBE's Code of Ethics and Conduct and apply sound risk management practicesUS Only - Disclaimero To successfully perform this job, the individual must be able to perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities.Global Disclaimero The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employee's normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company, to each other and to our customers, suppliers, communities and governments. It provides clear guidance to help us to make good judgement calls.How to Apply:
To submit your application, click Apply and follow the step by step process.Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates. Similar Jobs (1) Business Process Engineer locations 2 Locations time type Full time posted on Posted 30
Days Ago We are an international insurer and reinsurer offering a diverse portfolio of commercial, personal and specialty products, as well as risk management solutions. Our product portfolio includes property, motor, crop, energy, marine and aviation. We employ a team of around 13,000 people in 27 countries around the world.#J-18808-Ljbffr Recommended Skills Adaptability Agile Methodology Analytical Automation Business Process Improvement Business Processes Apply to this job. Think you're the perfect candidate? Apply on company site $('.external-apply-email-saved').on('click', function (event) window.ExternalApply = window.open('/interstitial?jobdid=j3t70v7286xjttwflm9', 'ExternalApply-j3t70v7286xjttwflm9'); ); $(document).ready( function() $(#ads-desktop-placeholder).html(
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n Estimated Salary: $20 to $28 per hour based on qualifications.
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