Business Intelligence Supervisor (DBHIDS)
Job DescriptionThe Data Management and Business Intelligence Supervisor (DMBIS) is responsible for overseeing data management within the Behavioral Health Division (BHD) as well as requirements gathering, analysis, design, development and support of operational and analytical reporting solutions using various reporting and business intelligence technologies.
The DMBIS works with data architects, analysts, database administrators and other developers within the department to develop and maintain operational reporting solutions and integrated analytical capabilities.
The DMBIS also functions as the expert in the use of business intelligence (BI) tools by members of the department, and supervises Business Intelligence Developers and data analysts that support BHD.
This is a hands-on position requiring solid technical skills, as well as excellent interpersonal and communication skills.
This DMBIS role requires a service-oriented mentality, a high sense of ownership of the problems and requests assigned, a focus on managing and resolving issues in alignment with expectations, establishing and maintaining communication with database stakeholders to keep them updated with status of their requests, initiating and performing changes on production systems and proactively escalating any issues that cannot be resolved within the established timeframes.
The DMBIS must be capable of working both independently and collaboratively, as well as meeting supervision standards so that projects are managed and overseen efficiently.
Essential FunctionsSupervision:
o Supervise multiple staff to ensure their work is completed on time and within the standards of best practices for data management and business intelligence.
BI Reporting Solutions:
o Use the BI platform Qlik Sense and other reporting tools to deliver operational and analytical reporting solutions consistent with the vision and direction of the department's Director of Business Intelligence and its Chief Information Officero Analyze reporting requirements to determine if needed data already exists in the data warehouse environment or must be acquiredo Serve as a technical subject matter expert for BI teams in other areas of the organizationo Monitor and optimize reporting applications to improve performance and address errors and issuesBI Platform Support:
o Install, configure, and administer BI client and server software to ensure a working interface and effective performance between applications software, systems software, and installed hardware.
o Coordinate with application and network infrastructure personnel to ensure availability of the BI reporting environment.
o Establish backup and recovery or replication plans for BI configuration and user data to minimize data loss and system downtime.
o Support multiple application development and project teams and manage competing priorities.
BI Best Practices:
o Mentor report builders in the use of the environment and developing more complex reports to assist business units.
Data Integration Support:
o Assist data warehouse analysts in identifying data warehouse sources and helping to map them to reporting structures to support BI initiatives.
o Collaborate with developers, data analysts, architects, database administrators and business analysts in business units as well as both local and enterprise technology units to meet reporting needs of stakeholders and grow BI capabilities.
o Assist in data analysis for data quality issues by identifying data integration errors and working with data integration teams to provide solutions and improve data qualityo Work with the department's enterprise data warehouse and master data management environment as the primary source for analytical reporting solutions, reusing data and structures as appropriateResearch:
o Perform directed and independent research on various BI and data management subjects and submit summaries and recommendations.
o Use and maintain the business glossary, data dictionary, and source-to-target data mapping documentation as necessary.
o Assist in identifying business rules and requirements for data integration processes and provide document rules and proceduresCompetencies, Knowledge, Skills and Abilitieso Experience supervising multiple staffo Proficiency in the use of structured query language (SQL), including the ability to design, write, test, troubleshoot and execute SQL scripts and queries.
o Proficiency in the use of various data modeling, data management, and general productivity tools and technologies, including knowledge of the concepts of database management, database design, and internal data security mechanismso Strong organizational and administrative skills including time management, prioritizing, multi-tasking, and keeping track of information or work in progress while ensuring accuracy.
o Knowledge of the principles and practices of designing, developing, implementing, maintaining, evaluating, and controlling operational and analytical reporting solutions.
o Knowledge of BI software and other reporting tools; Qlik Sense experience strongly desired.
o Knowledge of information technology and familiarity with information design patterns, technology practices, policies, and procedures.
o Ability to create a dimensional model based upon business requirements, and to create and implement an efficient database design from application specifications.
o Ability to communicate effectively and coordinate activities with other information technology staff in the development of complex reporting solutions, as well as the ability to communicate effectively between subject matter experts and developers to ensure accurate translation of business needs to implementation efforts.
o Ability to analyze problem conditions affecting data quality or the performance of reporting solutions, and then arrive at realistic solutions.
o Ability to adapt to changing business needs, conditions, and work responsibilities; responds to change with a positive attitude and a willingness to learn new ways to accomplish work activities and objectives.
o Ability to apply professional judgment in complex situations and handle effectively multiple tasks, initiatives and priorities Recommended Skills Adaptability Administration Behavioral Medicine Business Intelligence Business Requirements Curiosity Estimated Salary: $20 to $28 per hour based on qualifications.
The DMBIS works with data architects, analysts, database administrators and other developers within the department to develop and maintain operational reporting solutions and integrated analytical capabilities.
The DMBIS also functions as the expert in the use of business intelligence (BI) tools by members of the department, and supervises Business Intelligence Developers and data analysts that support BHD.
This is a hands-on position requiring solid technical skills, as well as excellent interpersonal and communication skills.
This DMBIS role requires a service-oriented mentality, a high sense of ownership of the problems and requests assigned, a focus on managing and resolving issues in alignment with expectations, establishing and maintaining communication with database stakeholders to keep them updated with status of their requests, initiating and performing changes on production systems and proactively escalating any issues that cannot be resolved within the established timeframes.
The DMBIS must be capable of working both independently and collaboratively, as well as meeting supervision standards so that projects are managed and overseen efficiently.
Essential FunctionsSupervision:
o Supervise multiple staff to ensure their work is completed on time and within the standards of best practices for data management and business intelligence.
BI Reporting Solutions:
o Use the BI platform Qlik Sense and other reporting tools to deliver operational and analytical reporting solutions consistent with the vision and direction of the department's Director of Business Intelligence and its Chief Information Officero Analyze reporting requirements to determine if needed data already exists in the data warehouse environment or must be acquiredo Serve as a technical subject matter expert for BI teams in other areas of the organizationo Monitor and optimize reporting applications to improve performance and address errors and issuesBI Platform Support:
o Install, configure, and administer BI client and server software to ensure a working interface and effective performance between applications software, systems software, and installed hardware.
o Coordinate with application and network infrastructure personnel to ensure availability of the BI reporting environment.
o Establish backup and recovery or replication plans for BI configuration and user data to minimize data loss and system downtime.
o Support multiple application development and project teams and manage competing priorities.
BI Best Practices:
o Mentor report builders in the use of the environment and developing more complex reports to assist business units.
Data Integration Support:
o Assist data warehouse analysts in identifying data warehouse sources and helping to map them to reporting structures to support BI initiatives.
o Collaborate with developers, data analysts, architects, database administrators and business analysts in business units as well as both local and enterprise technology units to meet reporting needs of stakeholders and grow BI capabilities.
o Assist in data analysis for data quality issues by identifying data integration errors and working with data integration teams to provide solutions and improve data qualityo Work with the department's enterprise data warehouse and master data management environment as the primary source for analytical reporting solutions, reusing data and structures as appropriateResearch:
o Perform directed and independent research on various BI and data management subjects and submit summaries and recommendations.
o Use and maintain the business glossary, data dictionary, and source-to-target data mapping documentation as necessary.
o Assist in identifying business rules and requirements for data integration processes and provide document rules and proceduresCompetencies, Knowledge, Skills and Abilitieso Experience supervising multiple staffo Proficiency in the use of structured query language (SQL), including the ability to design, write, test, troubleshoot and execute SQL scripts and queries.
o Proficiency in the use of various data modeling, data management, and general productivity tools and technologies, including knowledge of the concepts of database management, database design, and internal data security mechanismso Strong organizational and administrative skills including time management, prioritizing, multi-tasking, and keeping track of information or work in progress while ensuring accuracy.
o Knowledge of the principles and practices of designing, developing, implementing, maintaining, evaluating, and controlling operational and analytical reporting solutions.
o Knowledge of BI software and other reporting tools; Qlik Sense experience strongly desired.
o Knowledge of information technology and familiarity with information design patterns, technology practices, policies, and procedures.
o Ability to create a dimensional model based upon business requirements, and to create and implement an efficient database design from application specifications.
o Ability to communicate effectively and coordinate activities with other information technology staff in the development of complex reporting solutions, as well as the ability to communicate effectively between subject matter experts and developers to ensure accurate translation of business needs to implementation efforts.
o Ability to analyze problem conditions affecting data quality or the performance of reporting solutions, and then arrive at realistic solutions.
o Ability to adapt to changing business needs, conditions, and work responsibilities; responds to change with a positive attitude and a willingness to learn new ways to accomplish work activities and objectives.
o Ability to apply professional judgment in complex situations and handle effectively multiple tasks, initiatives and priorities Recommended Skills Adaptability Administration Behavioral Medicine Business Intelligence Business Requirements Curiosity Estimated Salary: $20 to $28 per hour based on qualifications.
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