Program Manager - PMO
ZS is a place where passion changes lives.
As a management consulting and technology firm focused on transforming global healthcare and beyond, our most valuable asset is our people.
Here you'll work side-by-side with a powerful collective of thinkers and experts shaping solutions from start to finish.
At ZS, we believe that making an impact demands a different approach; and that's why here your ideas elevate actions, and here you'll have the freedom to define your own path and pursue cutting-edge work.
We partner collaboratively with our clients to develop products that create value and deliver company results across critical areas of their business including portfolio strategy, customer insights, research and development, operational and technology transformation, marketing strategy and many more.
If you dare to think differently, join us, and find a path where your passion can change lives.
Our most valuable asset is our people.
At ZS we honor the visible and invisible elements of our identities, personal experiences and belief systems--the ones that comprise us as individuals, shape who we are andmake us unique.
We believe your personal interests, identities, and desire to learn are part of your success here.
Learn more about our diversity, equity, and inclusion efforts and the networks ZS supports to assist our ZSers in cultivating community spaces, obtaining the resources they need to thrive, and sharing the messages they are passionate about.
Learn more SPACE SUCCESS LEADThe Space Success Lead (SSL) serves as the Chief of Staff for either a large client account team, practice area, or industry vertical (collectively referred to as spaces).
In this role, you will be embedded as a critical member of the space you support.
You will be a thought partner to the lead Principal(s), prioritize and drive key space initiatives, and create the structure and processes that enable the space to achieve its vision, strategy, and key milestones.
SSLs are key connectors that have broad visibility across the space and build collaborative relationships both within the space and across ZS to facilitate connectivity and efficiency.
This involves providing strategic and operational support across 6 dimensions:
1) strategic and commissioned project leadership, 2) business development, pipeline, and portfolio management, 3) strategic planning and budgeting, 4) people development and engagement, 5) headcount and financial performance tracking, and 6) communication, marketing, meetings, and events planning and execution.
RESPONSIBILITIESStrategy and Commissioned Project Leadership Manage commissioned investments in new offerings, capabilities or service lines, applying consultative expertise and an outside in focus Ensure best practices are shared across the space for related projects to drive efficiency For our client spaces, drive special client initiatives (e.
g.
organizational goals initiatives, ZS-client training offerings, ZS-client idea exchanges, etc.
)Manage processes to create and share thought leadership materialsBusiness Development, Pipeline, and Portfolio Management Define and implement best practices for tracking business development and capture future opportunities across space leadership team Manage account, client, business unit, therapy area, or solution prioritization Facilitate client feedback process to identify and drive opportunities to increase client satisfaction Strategic Planning and BudgetingDrive space innovation and visioning exercisesDrive the annual space strategic account planning process, working with senior space leadership team members to understand priorities, goals, and focus areasHelp leadership identify areas of connection/synergy, opportunity, or issues through listening across the spacePeople Development and Engagement Create and drive robust space onboarding programs to integrate new team members Help to organize space learning programs to advance relevant skills, effective coaching, and other learning-oriented initiatives in collaboration with the Learning & Development team and HR Business Partners Ensure completion of all mandatory client trainings and processes for the team Support and facilitate internal transfer requests based on interest and expertise Organize repositories on the intranet, SharePoint, Teams, etc.
and encourage knowledge sharing and best practices Headcount and Financial Performance Tracking Partner with HR and Finance on headcount and financial planning/modeling and tracking Track and manage budget for commissioned investments Support team staffing needs by working with space leadership and broader HR team to ensure appropriate resourcing/hiring plans are in place to support space Track staffing requests for rotation/transition into and out of the space, partnering with HR Business Partner and Staffing Partner to ensure staffing needs are met while managing rotation/transition statuses Communication, Marketing, Meetings, and Events Planning and Execution Manage/collaborate on communication and marketing materials/events (internal and external) Plan and execute meetings for the space, leadership, and broader ZS community Organize team-building events to help grow and maintain the space culture and community Facilitate collaboration between ZS global offices to best support space and ZS goals QUALIFICATIONS 6-8
years in professional services firm, consulting or strategy/operations experience preferred BS required, MBA or other advanced degree preferred Business-minded(strong commercial instincts) paired with strategic planning skills Leadershipexperience and team building skills, including strong interpersonal skill, influence without authority, and people management Familiar with consulting environment - business model, organization, tools, systems, processes, and administration, and related tools, templates, processes and timelines Able to quickly internalize and understand a large volume of information, prioritize, and make timely decisions Strong business and financial acumen Effective communication skills, including executive level communication and large group presentations High quality written communication for business plans, initiative justification, and policy documentation Experienced project manager in leading change management initiatives Proven history ofachieving results in challenging or ambiguous environments Experience creating or administering organization policy, measures, metrics Strongunderstanding of systems and processes - both overall purpose and landscape, as well as how to navigate and affect change Masteryof productivity and collaboration tools:
MS Office - PowerPoint, Outlook, Excel, Teams Creative, driven, positive, trustworthy, willing to take on tasks at any level to ensure success SPACE SUCCESS PROGRAMThe SSL roles sit in the SSP (Space Success Program) service line within the Program Management Expertise Center, which provides focused leadership for portfolio management, special projects, and/or governance.
The SSP is a hub of experts enabling spaces to create, share, and learn best practices to drive strategic and operational excellence.
Perks &
Benefits:
ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth and professional development.
Our robust skills development programs, multiple career progression options and internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member.
We are committed to giving our employees a flexible and connected way of working.
A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week.
The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections.
Considering applying?At ZS, we're building a diverse and inclusive company where people bring their passions to inspire life-changing impact in global healthcare and beyond.
We are most interested in finding the best candidate for the job and recognize the value that candidates with all backgrounds, including non-traditional ones, bring.
If you are interested in joining us, we encourage you to apply even if you don't meet 100% of the requirements listed above.
ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law.
To Complete Your Application:
Candidates must possess or be able to obtain work authorization for their intended country of employment.
ZS is committed to providing and maintaining a safe workplace.
In order to keep its employees safe, ZS recommends that all its employees and contractors be fully vaccinated against COVID-19.
Proof of vaccination can be voluntarily provided upon acceptance of offer of employment.
NO AGENCY CALLS, PLEASE.
Find Out More At:
www.
zs.
com #J-18808-Ljbffr Recommended Skills Administration Business Development Business Model Change Management Collaborative Softwares Commercial Awareness Estimated Salary: $20 to $28 per hour based on qualifications.
As a management consulting and technology firm focused on transforming global healthcare and beyond, our most valuable asset is our people.
Here you'll work side-by-side with a powerful collective of thinkers and experts shaping solutions from start to finish.
At ZS, we believe that making an impact demands a different approach; and that's why here your ideas elevate actions, and here you'll have the freedom to define your own path and pursue cutting-edge work.
We partner collaboratively with our clients to develop products that create value and deliver company results across critical areas of their business including portfolio strategy, customer insights, research and development, operational and technology transformation, marketing strategy and many more.
If you dare to think differently, join us, and find a path where your passion can change lives.
Our most valuable asset is our people.
At ZS we honor the visible and invisible elements of our identities, personal experiences and belief systems--the ones that comprise us as individuals, shape who we are andmake us unique.
We believe your personal interests, identities, and desire to learn are part of your success here.
Learn more about our diversity, equity, and inclusion efforts and the networks ZS supports to assist our ZSers in cultivating community spaces, obtaining the resources they need to thrive, and sharing the messages they are passionate about.
Learn more SPACE SUCCESS LEADThe Space Success Lead (SSL) serves as the Chief of Staff for either a large client account team, practice area, or industry vertical (collectively referred to as spaces).
In this role, you will be embedded as a critical member of the space you support.
You will be a thought partner to the lead Principal(s), prioritize and drive key space initiatives, and create the structure and processes that enable the space to achieve its vision, strategy, and key milestones.
SSLs are key connectors that have broad visibility across the space and build collaborative relationships both within the space and across ZS to facilitate connectivity and efficiency.
This involves providing strategic and operational support across 6 dimensions:
1) strategic and commissioned project leadership, 2) business development, pipeline, and portfolio management, 3) strategic planning and budgeting, 4) people development and engagement, 5) headcount and financial performance tracking, and 6) communication, marketing, meetings, and events planning and execution.
RESPONSIBILITIESStrategy and Commissioned Project Leadership Manage commissioned investments in new offerings, capabilities or service lines, applying consultative expertise and an outside in focus Ensure best practices are shared across the space for related projects to drive efficiency For our client spaces, drive special client initiatives (e.
g.
organizational goals initiatives, ZS-client training offerings, ZS-client idea exchanges, etc.
)Manage processes to create and share thought leadership materialsBusiness Development, Pipeline, and Portfolio Management Define and implement best practices for tracking business development and capture future opportunities across space leadership team Manage account, client, business unit, therapy area, or solution prioritization Facilitate client feedback process to identify and drive opportunities to increase client satisfaction Strategic Planning and BudgetingDrive space innovation and visioning exercisesDrive the annual space strategic account planning process, working with senior space leadership team members to understand priorities, goals, and focus areasHelp leadership identify areas of connection/synergy, opportunity, or issues through listening across the spacePeople Development and Engagement Create and drive robust space onboarding programs to integrate new team members Help to organize space learning programs to advance relevant skills, effective coaching, and other learning-oriented initiatives in collaboration with the Learning & Development team and HR Business Partners Ensure completion of all mandatory client trainings and processes for the team Support and facilitate internal transfer requests based on interest and expertise Organize repositories on the intranet, SharePoint, Teams, etc.
and encourage knowledge sharing and best practices Headcount and Financial Performance Tracking Partner with HR and Finance on headcount and financial planning/modeling and tracking Track and manage budget for commissioned investments Support team staffing needs by working with space leadership and broader HR team to ensure appropriate resourcing/hiring plans are in place to support space Track staffing requests for rotation/transition into and out of the space, partnering with HR Business Partner and Staffing Partner to ensure staffing needs are met while managing rotation/transition statuses Communication, Marketing, Meetings, and Events Planning and Execution Manage/collaborate on communication and marketing materials/events (internal and external) Plan and execute meetings for the space, leadership, and broader ZS community Organize team-building events to help grow and maintain the space culture and community Facilitate collaboration between ZS global offices to best support space and ZS goals QUALIFICATIONS 6-8
years in professional services firm, consulting or strategy/operations experience preferred BS required, MBA or other advanced degree preferred Business-minded(strong commercial instincts) paired with strategic planning skills Leadershipexperience and team building skills, including strong interpersonal skill, influence without authority, and people management Familiar with consulting environment - business model, organization, tools, systems, processes, and administration, and related tools, templates, processes and timelines Able to quickly internalize and understand a large volume of information, prioritize, and make timely decisions Strong business and financial acumen Effective communication skills, including executive level communication and large group presentations High quality written communication for business plans, initiative justification, and policy documentation Experienced project manager in leading change management initiatives Proven history ofachieving results in challenging or ambiguous environments Experience creating or administering organization policy, measures, metrics Strongunderstanding of systems and processes - both overall purpose and landscape, as well as how to navigate and affect change Masteryof productivity and collaboration tools:
MS Office - PowerPoint, Outlook, Excel, Teams Creative, driven, positive, trustworthy, willing to take on tasks at any level to ensure success SPACE SUCCESS PROGRAMThe SSL roles sit in the SSP (Space Success Program) service line within the Program Management Expertise Center, which provides focused leadership for portfolio management, special projects, and/or governance.
The SSP is a hub of experts enabling spaces to create, share, and learn best practices to drive strategic and operational excellence.
Perks &
Benefits:
ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth and professional development.
Our robust skills development programs, multiple career progression options and internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member.
We are committed to giving our employees a flexible and connected way of working.
A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week.
The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections.
Considering applying?At ZS, we're building a diverse and inclusive company where people bring their passions to inspire life-changing impact in global healthcare and beyond.
We are most interested in finding the best candidate for the job and recognize the value that candidates with all backgrounds, including non-traditional ones, bring.
If you are interested in joining us, we encourage you to apply even if you don't meet 100% of the requirements listed above.
ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law.
To Complete Your Application:
Candidates must possess or be able to obtain work authorization for their intended country of employment.
ZS is committed to providing and maintaining a safe workplace.
In order to keep its employees safe, ZS recommends that all its employees and contractors be fully vaccinated against COVID-19.
Proof of vaccination can be voluntarily provided upon acceptance of offer of employment.
NO AGENCY CALLS, PLEASE.
Find Out More At:
www.
zs.
com #J-18808-Ljbffr Recommended Skills Administration Business Development Business Model Change Management Collaborative Softwares Commercial Awareness Estimated Salary: $20 to $28 per hour based on qualifications.
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