Senior Manager, Mgt Consulting
Job DescriptionJob
Summary:
The Management Consulting (MC) Senior Manager will work under the authority of the MC National Practice Leader and is responsible for managing and delivering high value solutions to multiple clients initially in the areas of:
Technology Enablement Finance Transformation Accounting Operations Pre/Post Deal Support In this role, the MC Senior Manager is charged with managing teams of professionals through all potential project stages of diagnostic, planning, solution design and solution delivery to include managing engagement economics, accurate status reporting, quality control and legal risks to the Firm.
The MC Senior Manager is responsible for ensuring exceptional client service and high-quality engagement deliverables.
The MC Senior Manager is also responsible for developing new business with existing clients and prospects of the Firm, including the identification of target companies.
The MC Senior Manager is responsible for managing all aspects of client pursuits and advice to the practice leadership, professional development, thought leadership and business development including all phases of the client proposal process.
The MC Senior Manager is responsible for all aspects of practice administration including time entry, client contract administration, billings, collections, and adjustments to engagement realization when needed.
Job Duties:
Drives professional, exceptional, high quality client service Oversees, guides and mentors managers and staff on professional client service delivery excellence Acts as a high-level contact for clients regarding all questions and information, including progress, challenges encountered, and issues identified Conducts informational interviews and facilitates meetings with client management members during engagement process Works closely with the Engagement Partner to ensure effective communication of control gaps and suggested improvements to processes, controls, and overall risk management to client management Ensures client service team appropriately analyzes client's performance through financial results, KPIs and market growth Ensures the client service team provides exceptional client service and develops advanced level deliverables and/or solutions to client issues and opportunities Oversee and drive value-based diagnostic and analysis of performance improvement opportunities Reviews and approves engagement budgets and identifies opportunities to improve engagement efficiencies, where possible Ensures the preparation of periodic and timely billings, and ensures timely adjustments to engagement realization, as needed Directs multiple client engagements and underlying economics to ensure engagement metrics are achieved Identifies and informs managers and staff to utilize all available research aids (as practical), including databases and trade publications, to develop understanding of client's industry Identifies, grows, and maintains strategic relationships with client personnel, including members of client management Responsible for the preparation of formal and informal presentations for client meetings for status and reporting purposes Identifies new business opportunities to expand the Management Consulting practice and communicates such opportunities to his/her peers and practice leadership Works closely with the practice leadership to manage marketing and business development activities within practice Oversees the development of draft proposals and reports, and completes research, when needed Develops thought leadership for the MC practice by developing whitepapers and presentations on topics relevant to clients and the profession Works closely with MC leadership to refresh marketing materials and website content, when needed Collaborates with not only MC leaders to service clients and expand our presence in the marketplace, but also other practice leaders to bring the best solutions to our clients and prospects Ensures the development of efficient and effective project plans and project controls Fosters a positive demeanor, learning attitude and client service mentality with managers, seniors, and staff Supervisory
Responsibilities:
Supervises the workload of MC Managers as well as Senior Associates and Associates (when necessary) on assigned engagements and reviews work product Ensures MC Managers, Senior Associates and Associates are trained on all relevant software, practice tools and processes Evaluates the performance of MC Managers, Senior Associates and Associates and assists in the development of goals and objectives to enhance professional development Delivers periodic performance feedback and completes performance evaluations for MC Senior Associates and Associates in accordance with Firm guidance Acts as mentor to MC Managers, Senior Associates and Associates, as appropriate Acts as a leader and projects a professional, positive attitude toward client and firm personnel Qualifications, Knowledge, Skills, and Abilities:
Education:
Bachelor's degree, required; focus in Finance & Accounting, Management Information Systems, or Industrial Engineering, preferred MBA or other relevant advanced degree, preferred
Experience:
A minimum of ten (10) years of experience within an internal or external consulting capacity, with a consulting firm, public accounting firm or Fortune 1000 company performing Management Consulting and Change Management as a Finance Operations, Merger and Acquisitions, Operations, or Information Technology Subject Matter Expert, required A minimum of five (5) years of finance improvement, transformation, or Shared Services experience, required Knowledge of assessment or benchmarking techniques, required Supervisory experience, required Significant experience performing process reviews, systems reviews, and reviews of application effectiveness, preferred Experience with project management, change management, stakeholder management, gap analysis, process design, workflow analysis, organization design and development, lean concepts, documentation and testing of new business capabilities and tools, business cases and identification and reporting of opportunities, preferred Experience in client marketing and successfully managing multiple client pursuits and proposal efforts, preferred License/Certifications:
PMP and/or CPA, preferred Software:
Proficient in the use of Microsoft Office Suite, including Excel, Word, Power Point, preferred Proficiency MS Visio for Process Analysis, preferred Familiarity with various common middle market ERP solutions, preferred Other Knowledge, Skills & Abilities:
Solid understanding and experience planning and coordinating all stages of advisory services methodology Superior verbal and written communication skills, specifically business / report writing Ability to adapt style and messaging to effectively communicate with professionals at all levels both within the client organization and the firm Ability to successfully multi-task while working independently and within a group environment Ability to collaborate with partners and managers within other service lines and industries, as well as Advisory leaders Recognition as a thorough leader with respect to the topics of governance, risk, and control Superior analytical and diagnostic skills and ability to break down complex issues and implementing appropriate resolutions Capable of working in a demanding, deadline driven environment with a focus on details and accuracy Solid project management skills Solid grasp of general IT solution development and control concepts (leading practices) Excellent people development and delegation skills, including training/instruction and engagement scheduling and budgeting Executive presence to act as primary contact for clients while preparing and presenting to clients and potential clients Capable of resolving complex business issues and proactive problem solving Build and maintain strong relationships with internal and client personnel Ability to travel 25-50% on average to perhaps as much as 75% of the time for a specific project, as needed About Us BDO delivers assurance, tax, digital technology solutions and financial advisory services to clients throughout the country and around the globe.
We offer numerous industry-specific practices, world-class resources, and an unparalleled commitment to meeting our clients' needs.
We currently serve more than 400 publicly traded domestic and international clients.
Unparalleled partner-involvement Deep industry knowledge and participation Geographic coverage across the U.
S.
Cohesive global network Focused capabilities across disciplines BDO brings world-class resources and exceptional service to each and every one of our clients.
BDO USA is a member of BDO International, the world's fifth largest accounting network.
BDO offers a competitive Total Rewards package that encompass so much more than - traditional benefits.
Our wide range of rewards and our employees' ability to customize rewards to their individual needs are two of the reasons why BDO has been honored with so many workplace awards, including 100 Best Companies for Working Parents, Working Mother 100 Best Companies, Top Entry Level Employer, 2022 National Best & Brightest Companies to Work For and more.
Some examples of our Total Rewards offerings include:
Competitive pay and eligibility for an annual performance bonus.
A 401k plan plus an employer match Comprehensive, medical, dental, vision, FSA, and prescription insurance from day one Competitive Paid Time Off with daily accrual from day one of employment, plus paid holidays Paid Parental Leave Adoption Assistance Firm paid life insurance Wellness programs Additional offerings include BDO Flex, Group Legal insurance, Pet insurance and Long-Term Care Insurance Above offerings may be subject to eligibility requirements.
Click here to find out more! Recommended Skills Adaptability Administration Benchmarking Business Informatics Certified Project Management Professional Change Management Estimated Salary: $20 to $28 per hour based on qualifications.
Summary:
The Management Consulting (MC) Senior Manager will work under the authority of the MC National Practice Leader and is responsible for managing and delivering high value solutions to multiple clients initially in the areas of:
Technology Enablement Finance Transformation Accounting Operations Pre/Post Deal Support In this role, the MC Senior Manager is charged with managing teams of professionals through all potential project stages of diagnostic, planning, solution design and solution delivery to include managing engagement economics, accurate status reporting, quality control and legal risks to the Firm.
The MC Senior Manager is responsible for ensuring exceptional client service and high-quality engagement deliverables.
The MC Senior Manager is also responsible for developing new business with existing clients and prospects of the Firm, including the identification of target companies.
The MC Senior Manager is responsible for managing all aspects of client pursuits and advice to the practice leadership, professional development, thought leadership and business development including all phases of the client proposal process.
The MC Senior Manager is responsible for all aspects of practice administration including time entry, client contract administration, billings, collections, and adjustments to engagement realization when needed.
Job Duties:
Drives professional, exceptional, high quality client service Oversees, guides and mentors managers and staff on professional client service delivery excellence Acts as a high-level contact for clients regarding all questions and information, including progress, challenges encountered, and issues identified Conducts informational interviews and facilitates meetings with client management members during engagement process Works closely with the Engagement Partner to ensure effective communication of control gaps and suggested improvements to processes, controls, and overall risk management to client management Ensures client service team appropriately analyzes client's performance through financial results, KPIs and market growth Ensures the client service team provides exceptional client service and develops advanced level deliverables and/or solutions to client issues and opportunities Oversee and drive value-based diagnostic and analysis of performance improvement opportunities Reviews and approves engagement budgets and identifies opportunities to improve engagement efficiencies, where possible Ensures the preparation of periodic and timely billings, and ensures timely adjustments to engagement realization, as needed Directs multiple client engagements and underlying economics to ensure engagement metrics are achieved Identifies and informs managers and staff to utilize all available research aids (as practical), including databases and trade publications, to develop understanding of client's industry Identifies, grows, and maintains strategic relationships with client personnel, including members of client management Responsible for the preparation of formal and informal presentations for client meetings for status and reporting purposes Identifies new business opportunities to expand the Management Consulting practice and communicates such opportunities to his/her peers and practice leadership Works closely with the practice leadership to manage marketing and business development activities within practice Oversees the development of draft proposals and reports, and completes research, when needed Develops thought leadership for the MC practice by developing whitepapers and presentations on topics relevant to clients and the profession Works closely with MC leadership to refresh marketing materials and website content, when needed Collaborates with not only MC leaders to service clients and expand our presence in the marketplace, but also other practice leaders to bring the best solutions to our clients and prospects Ensures the development of efficient and effective project plans and project controls Fosters a positive demeanor, learning attitude and client service mentality with managers, seniors, and staff Supervisory
Responsibilities:
Supervises the workload of MC Managers as well as Senior Associates and Associates (when necessary) on assigned engagements and reviews work product Ensures MC Managers, Senior Associates and Associates are trained on all relevant software, practice tools and processes Evaluates the performance of MC Managers, Senior Associates and Associates and assists in the development of goals and objectives to enhance professional development Delivers periodic performance feedback and completes performance evaluations for MC Senior Associates and Associates in accordance with Firm guidance Acts as mentor to MC Managers, Senior Associates and Associates, as appropriate Acts as a leader and projects a professional, positive attitude toward client and firm personnel Qualifications, Knowledge, Skills, and Abilities:
Education:
Bachelor's degree, required; focus in Finance & Accounting, Management Information Systems, or Industrial Engineering, preferred MBA or other relevant advanced degree, preferred
Experience:
A minimum of ten (10) years of experience within an internal or external consulting capacity, with a consulting firm, public accounting firm or Fortune 1000 company performing Management Consulting and Change Management as a Finance Operations, Merger and Acquisitions, Operations, or Information Technology Subject Matter Expert, required A minimum of five (5) years of finance improvement, transformation, or Shared Services experience, required Knowledge of assessment or benchmarking techniques, required Supervisory experience, required Significant experience performing process reviews, systems reviews, and reviews of application effectiveness, preferred Experience with project management, change management, stakeholder management, gap analysis, process design, workflow analysis, organization design and development, lean concepts, documentation and testing of new business capabilities and tools, business cases and identification and reporting of opportunities, preferred Experience in client marketing and successfully managing multiple client pursuits and proposal efforts, preferred License/Certifications:
PMP and/or CPA, preferred Software:
Proficient in the use of Microsoft Office Suite, including Excel, Word, Power Point, preferred Proficiency MS Visio for Process Analysis, preferred Familiarity with various common middle market ERP solutions, preferred Other Knowledge, Skills & Abilities:
Solid understanding and experience planning and coordinating all stages of advisory services methodology Superior verbal and written communication skills, specifically business / report writing Ability to adapt style and messaging to effectively communicate with professionals at all levels both within the client organization and the firm Ability to successfully multi-task while working independently and within a group environment Ability to collaborate with partners and managers within other service lines and industries, as well as Advisory leaders Recognition as a thorough leader with respect to the topics of governance, risk, and control Superior analytical and diagnostic skills and ability to break down complex issues and implementing appropriate resolutions Capable of working in a demanding, deadline driven environment with a focus on details and accuracy Solid project management skills Solid grasp of general IT solution development and control concepts (leading practices) Excellent people development and delegation skills, including training/instruction and engagement scheduling and budgeting Executive presence to act as primary contact for clients while preparing and presenting to clients and potential clients Capable of resolving complex business issues and proactive problem solving Build and maintain strong relationships with internal and client personnel Ability to travel 25-50% on average to perhaps as much as 75% of the time for a specific project, as needed About Us BDO delivers assurance, tax, digital technology solutions and financial advisory services to clients throughout the country and around the globe.
We offer numerous industry-specific practices, world-class resources, and an unparalleled commitment to meeting our clients' needs.
We currently serve more than 400 publicly traded domestic and international clients.
Unparalleled partner-involvement Deep industry knowledge and participation Geographic coverage across the U.
S.
Cohesive global network Focused capabilities across disciplines BDO brings world-class resources and exceptional service to each and every one of our clients.
BDO USA is a member of BDO International, the world's fifth largest accounting network.
BDO offers a competitive Total Rewards package that encompass so much more than - traditional benefits.
Our wide range of rewards and our employees' ability to customize rewards to their individual needs are two of the reasons why BDO has been honored with so many workplace awards, including 100 Best Companies for Working Parents, Working Mother 100 Best Companies, Top Entry Level Employer, 2022 National Best & Brightest Companies to Work For and more.
Some examples of our Total Rewards offerings include:
Competitive pay and eligibility for an annual performance bonus.
A 401k plan plus an employer match Comprehensive, medical, dental, vision, FSA, and prescription insurance from day one Competitive Paid Time Off with daily accrual from day one of employment, plus paid holidays Paid Parental Leave Adoption Assistance Firm paid life insurance Wellness programs Additional offerings include BDO Flex, Group Legal insurance, Pet insurance and Long-Term Care Insurance Above offerings may be subject to eligibility requirements.
Click here to find out more! Recommended Skills Adaptability Administration Benchmarking Business Informatics Certified Project Management Professional Change Management Estimated Salary: $20 to $28 per hour based on qualifications.
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